About Online Physio

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Our Story

In 2011, Karen Finnin had to end a three-year stint running a Private Physiotherapy Practice in East Timor. Saddened that she could no longer care for her patients she decided that there had to be a better way to manage patients from a distance. Karen launched Online Physio, Australia’s first entirely online, publicly accessible private Physiotherapy Practice.

Online Physio has now been featured in publications such as Body and Soul, Good Health Magazine, CBS online, and Energy and Resources magazine. Through her work with Online Physio, Karen was awarded 9th place in the SMART Top 100 Readers Choice Innovations, and first place in Pitchfest, a pitching competition for leading entrepreneurs.

In 2016, Karen was invited to be a founding member of the International Society of Digital Medicine, and is on the editorial board of the Digital Medicine Journal. In 2018, Karen is part of the Telehealth Taskforce defining telehealth in Physiotherapy for the World Confederation of Physical Therapy and the International Network of Physiotherapy Regulatory Authorities.

With the ever increasing role of education in Physiotherapy, the confusing nature of health information on the Internet, and her belief that those in remote locations shouldn't miss out on quality injury management, taking Online Physio to the world has become Karen's number one passion.

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Online Physio Core Advisors

Online Physio's core team is a panel of experts specially selected to provide advice and assistance to our team of Physiotherapists. No matter what your musculoskeletal injury may be, you can feel confident that your Online Physio Physiotherapist has access to the most up to date knowledge, from experts in the field.


Dan Uden

BExSc, BPhysio, MSportsPhys

Dan graduated with a degree in Exercise Science and Physiotherapy from Griffith University, Gold Coast, Australia. He has since completed a Masters in Sports Physiotherapy at LaTrobe University in Melbourne. Dan’s knowledge and skill has seen him take on Sports Physio roles with the Australian Triathlon team, the Northern Ireland Institute of Sport, and Bath Rugby Club.

Dan worked with Australian Olympic triathletes in their preparation phase immediately prior to the 2008 Beijing Olympics. He has also worked extensively with the Australian Defence Force, both in Australia and on deployment.

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Karen Finnin

BAppSc(Physio), MMuscPhys, APAM

Karen graduated as a Physiotherapist from LaTrobe University in Melbourne, Australia, and has since completed a Masters in Musculoskeletal Physiotherapy.

With over 14 years working in Private Practice settings, Karen has extensive experience in managing spinal injuries, general sporting injuries and work related conditions.

She has travelled interstate and overseas with sporting teams, and has developed a number of education programs in fields such as core stability retraining, fit ball use, and injury management.


Angela Smith


Angela graduated with a Bachelor’s degree in Physiotherapy from the University of Queensland and has since completed a Graduate Diploma in Neurological Rehabilitation at the University of Western Australia.

She has worked in a variety of settings including musculoskeletal private practice, private and public hospitals.

Angela has a particular interest in using Pilates to manage musculoskeletal and neurological conditions.



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What is Physiotherapy?

As stated by the Australian Physiotherapy Association, Physiotherapy is a healthcare profession that assesses, diagnoses, treats, and works to prevent disease and disability through physical means. Physiotherapists are experts in movement and function who work in partnership with their patients, assisting them to overcome movement disorders, which may have been present from birth, acquired through accident or injury, or are the result of ageing or life-changing events.

Physiotherapy can help recovery from injury, reduce pain and stiffness, and increase mobility. A physiotherapist can also help you prevent further injury by listening to your needs and working with you to plan the most appropriate treatment for your condition, including setting goals and treatment outcomes.

As first contact practitioners, a doctor's referral is not necessary to see a physiotherapist. Physiotherapists, doctors, and other health professionals will often work as part of a team to plan and manage treatment for a specific condition.

Physiotherapy courses vary across the country and entry may be through a bachelor, masters or professional doctorate program. Physiotherapists are required by law to be registered with the Physiotherapists Registration Board in the state or territory in which they are practising.

How Online Physiotherapy Works

Now we know what you’re thinking – how can Physiotherapy be performed online? It is often perceived as a very ‘hands on’ profession.

At Online Physio, we have taken the physiotherapy consultation process completely online. This means that you can get your injury personally assessed and diagnosed via any combination of webforms, video consultations and email. Your Physiotherapist will then formulate a rehabilitation plan specific to your needs, and convey it to your computer via written report, online video, and to your smartphone via our PhysiApp.

Physiotherapy as a whole has moved away from a reliance on complex machines and manual techniques, and more towards structured rehabilitation plans that the patient carries out themselves under guidance. This can be converted surprisingly well to an online format, and there is extensive research evidence to support this.

And rest assured, if we feel that you do need to see a Physiotherapist or other health professional 'face to face', we will certainly let you know.

If you have any questions, or wish to know if your injury is suitable for a Online Physio consultation, contact us to find out and have all of your questions answered.


The online physiotherapy consultation process

The online physiotherapy consultation process is almost the same as if you were to visit us in a centre. You still receive all of the benefits, just delivered online instead.



Choose the recovery package that suits your injury - there are three packages to choose from



Answer a series of questions via our online form and video consultation (depending on package chosen)



Your physiotherapist diagnoses the issue and creates a customised rehabilitation program for you



Receive your personalised rehabilitation program via report and App, and complete the exercises



Follow up to ensure a complete recovery, and to prevent the injury from recurring down the track



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