It's Time to book your video consultation

If you would like to read more information about how the video call works, simply scroll down.

More information about your video consultation

You can access the video call on a computer, tablet or smartphone.

Once you book your appointment, you will be sent an email confirming the time, as well as information about how to access the call.

For your convenience, we have also included this information below:  

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LAPTOP OR DESKTOP COMPUTER

If you are using a laptop or desktop computer, make sure it has a camera.

Your appointment confirmation email will include a link.

Click on the link at the time of your appointment to join.

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TABLET OR SMARTPHONE

At the time of your consultation, click on the link from the reminder email, or copy and paste it into your browser (eg Chrome or Firefox app). 

For the call, prop your tablet or phone up on something, with the camera around eye level, so that you do not have to hold it.

 

Tips for a great quality video call

Let there be light

Make sure the area is well lit.

Make sure the main sources of light are in front of you, so that you do not appear like a silhouette.

Let's see eye to eye

Try and lift your camera up to eye level so that we can have a more natural conversation.

Set up you gadget so that you don't have to hold it.

Eliminate distractions

Try to eliminate distractions by closing doors, turning phones to silent and closing other windows and apps.

Clean, clear space

If possible, have an open area nearby with no trip hazards on the ground.

Having Difficulty?

If you are having trouble finding a time to suit, or if you no longer wish to do a video call, get in touch.