Please don’t stress
We can say with 100% certainty that we know the right person to get you better.
Bet you’re dying to know who it is.
Your screen is staring right at them.
There is no better person to get your injury better than YOU
We’re not saying you should do it alone.
In fact, we think you should get the very best coach to help you.
Cristiano Ronaldo, Serena Williams and Michael Phelps are all successful, however none of them would have reached their level of success without having a supportive coach by their side.
At Online Physio, we put you in the drivers seat. You will get yourself better. But we will be right there beside you, every step of the way. We will give you all of the right tools, advice and strategies, at all the right times, for you to get better.
Just follow our expert guidance and you can be the rockstar of your own recovery.

My name is Karen Finnin
I am a qualified Musculoskeletal Physiotherapist and I have helped thousands of patients to take control of their injury and get out of pain. My team and I are experts in coaching people just like you to injury success.
I would love to show you testimonials from all of the patients we have helped over the years, but unfortunately Australian law prohibits the use of testimonials to promote a registered health profession.
To be honest, these tough regulations enforced upon our Physiotherapy profession are great for you. It means that as Physios, we must meet very strict criteria to be allowed to practice.
No fish slappers here.

So how do you know you can trust Online Physio?

I have a Bachelor of Physiotherapy and a Masters in Musculoskeletal Physiotherapy.
I am the author of a number of books, including ‘Before You Break – Simple Steps to Injury Proof Your Body’.
I have 19 years experience managing injuries in sporting and work populations.
I teach other health professionals how to be more effective in their health services.
I am invited to present at health conferences around the world.
I am a founding member of the International Society of Digital Medicine.

Choose a package type
The first step to getting you to pain-free is to choose the package type that best suits your injury type, expectations and budget from the packages below
During a BASIC consultation, you will receive a thorough assessment of your injury by a qualified Physiotherapist via our intelligent web forms.
Your physiotherapist will then diagnose the issue and provide you with a tailored rehabilitation exercise program just for you.
This program will be delivered via our PhysiApp, straight to your smartphone.
The BASIC CONSULTATION OPTION INCLUDES:
- Assessment via intelligent webforms
- Video consultation
- Personalised rehabilitation program
- Delivery via the PhysiApp
- 1 week follow up program revisions

So what does it look like to work with Online Physio to manage your injury?
STEP ONE
Initial Assessment
You will be guided through a series of intuitive online questions that will help you to share all of the relevant injury information that your physiotherapist will need.

STEP TWO
Movement Assessment
Once your physiotherapist has assessed your answers, you will be directed to an online portal with some movement tests to perform. You are in complete control and don’t have to do anything you are not comfortable doing. Perform the tests when and where it suits you, and submit your findings.

STEP THREE
Video call or Explainer Message
By now your physiotherapist has arrived at your likely diagnosis. This is then clearly explained to you via video call, or if you prefer, in a video/audio format that you can watch (and rewatch) in your own time.

STEP FOUR
Rehabilitation program
Your rehabilitation program will be sent to a free app on your smartphone (and can be accessed via laptop or printed out too). The app will allow you to set reminders to exercise, rate your pain each day and log your progress.

STEP FIVE
Follow up and Prevent
You continue to communicate with your physiotherapist via secure messaging in the rehabilitation app. Your therapist will work with you over the designated time period to progress your program and achieve your goals.

Want to learn more about your online physio consultation?
Our Step by Step Process
In this video Physiotherapist Karen Finnin will tell you what to expect from your online Physiotherapy consultation. We use a seamless digital process that enables us to thoroughly assess you, diagnose you, and generate a rehab plan tailored to your needs.
It's not for everyone
Because our Physiotherapists give each patient 1 on 1 mentoring throughout their injury rehabilitation, our capacity is limited. This is why we are happy to turn away patients that we do not feel can be managed effectively with our approach. We are also happy to close our door to new patients to prioritise our existing ones.
If we don’t think that you are committed to your own recovery, we will refund your consultation fee in full and suggest another service for your needs.
Whether you seek treatment with us or with another service, please take action as soon as possible. The evidence is overwhelming. The longer your injury lasts, to harder it is to get better.

Guarantee:
- If we don’t think your injury is suitable for Online Physio, we will immediately refund you 100% of the consultation fee.
- If you follow our program for 6 weeks and do not feel in better control of your injury, we will refund 100% of your consultation fee. Simply track your activity and progress in the app every day, and if we can see that you have been consistent, yet you feel no improvement at all, we will refund you 100% of the consultation fee.
So let’s sum that up:
If your injury is not suitable for physiotherapy, or if you follow your program for 6 weeks and don’t feel any improvement, you get your money back. Why? We are confident in what we do, and we want you to feel the same.